Like the ocean on a calm, sunny day, our Wave Warranty covers every order on our site with a bright and reassuring peace ☀️
If anything goes wrong with your jewelry within 30 days of delivery, we'll provide a free repair or replacement (with prepaid return shipping included).
Planning to give our jewelry as a gift? We’ll automatically extend the warranty window to 30 days after you give the item(s) to the recipient.
~~ Situations that are 100% covered ~~
- Accidentally snapping your necklace chain
- Clasp not working as expected
- Unnatural wear-and-tear on your piece
- Receiving the wrong size or item
- Any other issue with your jewelry
Any issue?! That's right—our Wave Warranty is intentionally broad and expansive for a simple reason:
We truly want you to have a wonderful experience with our shop.
We believe our Catholic faith is not only reflected in our jewelry, but also in how we treat our customers—and we strive to live up to that call in every single interaction.
No matter what, know that we’ll do everything in our power to make sure you’re 100% happy with your purchase.
HOW IT WORKS
To start a warranty claim, send us a message (please include your order number and the reason for your claim).
We’ll promptly send you a prepaid return label along with return instructions. Once received, we’ll ship out your repair or replacement within our normal production time.
We request that your jewelry is shipped back in its original packaging, so be sure to hold on to that for a couple of weeks.
BEYOND 30 DAYS
If you run into an issue beyond the 30-day warranty window—whether that’s 10 months or 10 years—don’t hesitate to reach out to us and we’ll work with you on a replacement.
Claims outside the 30-day window will not include prepaid shipping and may be subject to a repair or replacement fee (varies based on the nature of the damage).