Shipping (Custom Pieces)

PRODUCTION

This piece requires 17-22 business days to be created and packaged before it ships.

When placing an order with multiple pieces, your delivery estimate will always be based on the piece with the longest production time.

Orders placed after 3:00 PM CST will start production on the following business day.

EASTER DELIVERY

Custom Pieces: Order by Wednesday, February 21 for guaranteed delivery before Easter. (Learn more about custom pieces here.)

Standard Pieces: Order by Friday, March 1 for guaranteed delivery before Easter.

☀ If you upgrade to Rush Shipping at checkout, this deadline is extended to Tuesday, March 19 (standard pieces only) ☀

Note: We'll continue to create and ship orders after the deadlines, but we can't guarantee that they will arrive by Easter.

*Easter delivery guarantee applies to U.S. customers only. We cannot guarantee delivery by Easter for international orders. Be sure to shop early!

SHIPPING

Note: Shipping times listed below are calculated after our current production time.

United States

All U.S. orders come with Free Shipping via USPS First Class mail by default, which varies between 3-5 days in transit. You can purchase Priority Shipping via USPS Priority Mail (1-3 days) at checkout for $7. 

International

All international orders are shipped via USPS First Class mail which requires anywhere from 7-21 days in transit before delivery (transit time varies by country).

Stella Shipping Protection

For a small fee, Stella Shipping Protection guarantees fast and easy replacement for orders that are lost, stolen, or damaged in transit.

Orders with Stella Shipping Protection that don’t arrive as expected are eligible for replacement 10 days after the ship date with no additional action required.

Stella Shipping Protection is enabled by default, and we highly recommend keeping it on for all orders!

If you'd like to opt out of Stella Shipping Protection, click the "Shipping Protection" slider near the bottom of the cart page prior to checkout.

Note: If you opt out of Stella Shipping Protection and your order doesn’t arrive, we’ll still help you with a replacement; however, the eligibility time frame for unprotected orders is 20 days after the ship date, and the replacement process will require some action on your part.