What is your return policy?
If you're not 100% satisfied with your purchase, you can return your item(s) for a full refund within 14 days of purchase. Once you ship the item(s) back to us, we'll give you store credit or return the funds to your original method of payment. You can read our full return and exchange policy here
How do I contact Customer Service?
You can contact us at firstname.lastname@example.org or through our contact form
Can I exchange an item?
We currently do not offer exchanges unless the item arrived defective or damaged. However, you can return your item for store credit or a full refund.
When are you getting more of ___ in stock?
We do our best to restock items that sell out. However, we're not always able to restock due to manufacturers lack of supply.
When will my order ship?
Most orders placed Monday - Friday will be processed and shipped within 24 - 48 hours (unless otherwise noted in the product description)
. You will receive a confirmation email after you place your order as well as a confirmation email after your order has shipped.
You can read our full shipping policy here
When do you post new arrivals?
We send out our new arrivals to our Stella Squad before anyone else. If you'd like to be the first to know when we receive new arrivals, you can sign up with your email address at the bottom of this page.
How does sizing run?
Sizing for each item can be found by clicking the "Size Guide" link next to the product description. You can also look over our standard size guide here
Do you ship internationally?
We currently ship to the contiguous U.S. alone.
Can I return or exchange items that were purchased on sale?
All sale items are final and non-eligible for returns.