Stella & Tide Reviews

Based on 222 reviews
96%
(214)
4%
(8)
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Sacred Heart Disc Necklace

Beautiful. Classy. Dainty. Carrie was wonderful to chat with and prompt with my order. It was a perfect gift for my mother as our family has a devotion to the Sacred Heart of Jesus. Thank you, Carrie!

Miraculous Medal and Cross Lariat Style Necklace

Beautiful beautiful jewelry! I love this style necklace and Stella & Tide created it so beautifully. Bought it as a graduation gift for a dear friend, and when it arrived I knew I needed to get one for myself too 😍

Floral Cross & Saint Necklace

Mama Necklace

Floral Cross & Miraculous Medal Necklace

Beautiful everyday necklace

Most necklaces I’ve worn always felt too much for my casual daily wear as a stay at home mom. This is such a sweet dainty piece of jewelry that works for everyday and dressy occasions, and the fact that it is a Miraculous Medal makes it the perfect item to wear daily. I love that the medal is attached to the chain so it stays in place. I no longer have to readjust to move the clasp to the back as I have to do with other necklaces. The 16” chain is the perfect length for me, too! Thanks Carrie!

LOVE this small business!

My mom teared up after I gave her the “In Good Company” cuff. Such a sweet reminder of the angels and saints looking out for us...but also for those here on earth. Such a sweet bracelet.

Floral Cross & Saint Dymphna Necklace

Bought myself this beautiful necklace as a gift to myself for officially joining the Catholic Church this Easter! It's dainty with beautiful details. I love it!

Absolutely stunning

We have as a gift to our niece for her first communion. She loved it!!

Graduation Gift

This was a graduation gift for my cousin and she loved it! It was beautiful and I look forward to ordering something for myself next time!

Perfect gift! I ordered one ring for a confirmation gift and another for a birthday gift for teen girls. They both loved them.

Absolutely Love!!

This necklace is gorgeous and is the perfect memorial for my godfather. I love it and wear it everyday

Moon Necklace

Beautiful Piece

I ordered this as a gift for a friend and it is even more beautiful in person than I the website! We are so very pleased!

Love love love!!!

I’ve been looking for jewerly that has meaning to me but isn’t just your basic cross or metal. This is absolutely adorable and so meaningful and perfect! I’ll definitely be buying more!!

Perfect

This necklace is perfect! Wonderful quality and I love how dainty it is! Great reminder of my saint of the year every day!

Beautiful crucifix, great customer service!

I’ve been looking for a “dainty” rose gold crucifix for a while, and I was so happy to stumble upon Stella and Tide! I messed up and ordered the wrong size chain, though, and Carrie made the exchange process super easy - and even included a handwritten note! Definitely recommend this shop. And it’s so lovely to be able to support a Catholic small business!

Build your own sacred heart disc

Beautiful disc and miraculous medal. The chain is way shorter than pictured, so I had to get chain extender, which doesn’t match the chain :( overall beautiful jewelry!

Best meaningful and beautiful gift💕

Got this beautiful necklace for my friend who came into the Church this Easter and we both love it!! It was the perfect gift!

Hope Necklace

Got this gorgeous little necklace for Easter and it is beautiful!! So simple and dainty and chic!! I’ve been wearing it every day since I got it, it’s a wonderful addition to any look!

Love my “In Good Company” cuff!

Pairs so well with other bracelets—and such a special reminder of the saints on my side :)

Worn it everyday since receiving it

Beautiful necklace! Dainty is the perfect word for it. I’ve worn it every day since I’ve received it and I love to change up my jewelry so that’s saying something. Also love the meaning behind the necklace.

Every day piece!

I absolutely love this ring and I wear it every single day! The only reason It's not a five star (and this might be out of anyone's control since it's a custom piece, so my apologies if it is!) is it runs a little bigger than I expected, but I still wear it every day!

Perfect gift!

I got this for my mother for her birthday and she loved it. It was the perfect accessory to go with some of the other bracelets she already has.

Beautiful necklace!

I ordered a custom St. Zita necklace for my sister’s confirmation. It’s gorgeous and I’m very excited to give it to her! Will be ordering from here again in the future!!

FAQ

PRODUCTION/SHIPPING
What is your production time? 
All standard orders currently take 3-5 business days* to be handcrafted and/or processed before they ship. 

Any order that includes a custom piece (rings and custom saint necklaces) will take 7-10 business days* to create before shipment. Orders placed after 3:00 PM CST will start production on the following business day.

Please allow up to 14 business days for the production of our Undoer of Knots Ring and Bead Ring. 

*Timing is subject to change depending on order volume.

How long does shipping take? 
United States
All orders come with free standard shipping via USPS First Class mail by default, which varies between 3-5 days. You can purchase expedited shipping via USPS Priority Mail (1-3 days) at checkout for $5.

Canada
All orders are shipped via USPS First Class mail which requires around 7-10 days for delivery to Canada. 

International
All order are shipped via USPS First Class mail which requires anywhere from 7-21 days for delivery to the rest of the world (varies per country).

How will I know when my order ships? 
You will receive an email including your tracking information when your order leaves our HQ.

Can I make a change to my order before it ships?  
All order changes need to be made within 1 hour, as we strive to process and start working on each order as we receive it.

Do you ship internationally?
We currently ship our pieces worldwide! Shipments to Canada are $8 flat rate and shipments to all other countries outside the U.S. are a $12 flat rate.

What happens if my package isn't delivered? 
We are not responsible for any "lost" or "stolen" packages. If you'd like to purchase insurance for your incoming package, please reach out through our contact form. Please contact USPS for any and all questions related to the status of your package. 

JEWELRY DETAILS/CARE TIPS
What materials do you use to make your jewelry? 
We use high-quality metals: 14k gold filled, 14k rose gold filled, and sterling silver only (except our cuff bracelets, which are gold plated over stainless steel). All supplies and materials used to create Stella & Tide products are sourced from the USA.

What is gold filled?  
Gold filled is a pressure-bonded layer of gold that has 100 times more gold than plated jewelry. It is durable, won't chip or flake, is tarnish resistant, and is a great alternative to solid gold jewelry, at a much more reasonable price. It looks beautiful, and has a finish that will last years if cared for properly!

How do I care for my jewelry?  
Store your jewelry in a dry, air-tight area such as a plastic sleeve or the box your jewelry arrived in. Use a micro abrasive polishing pad sparingly to remove any oxidation or tarnish marks. Gently rub across the surface until the shine has been restored. Occasionally remove skin oils by rinsing with warm water and buffing with a soft cloth. Take extra care around perspiration, salt, chlorine, perfume, lotions, and makeup as they can damage fine jewelry.  


CHAIN LENGTHS
What chain length do you recommend? 
Our go-to chain length suggestion is 16 or 18 inches! These lengths tend to fit most people very well. 

What layering lengths do you recommend? 
We suggest 1-2 inches between layers. Our most popular layering lengths are 13/14 inch or 16/18 inch combinations. If you need specific suggestions contact us—we’d love to help you out!


PAYMENT
What payment methods do you accept? 
Payments are accepted through PayPal, Amazon Pay, Apple Pay, or credit/debit card (see the site footer for a full list of accepted cards). 

Do I have to pay sales tax? 
Only Florida customers are charged sales tax.


REFUNDS/EXCHANGES
What is your return policy?  
We are absolutely confident in the quality of our products and want you to feel the same way. Non-custom pieces must be returned/exchanged within 14 days of receipt (based on USPS timestamp date received). Refunds can only be issued after the return package is received at S&T HQ. We are currently unable to accept returns on custom or personalized items (custom saint necklace, rings, custom date bar necklace, etc.) and earrings. Contact us right away (hello@stellatide.com) with any concerns!

Can I exchange my chain length? 
If you are unhappy with the length of an item, email us (hello@stellatide.com) and we will work with you to resolve the issue. We do accept length exchanges, however, you will be responsible for any shipping costs and may be subject to a $9-$12 re-working fee.

Does my order come with a warranty?  
Yes! All S&T pieces have a 30-day warranty for any chain or clasp defects. Email us right away if you're having issues with a broken chain or faulty clasp (hello@stellatide.com) so we can resolve the issue. If your jewelry breaks after the 30-day time frame, contact us and we will work with you on a replacement!

COLLABORATIONS/WHOLESALE
Want to get details on wholesale? We love teaming up! If you have a wholesale inquiry, please take a look at our wholesale page.

OTHER
How do I contact Customer Service?
You can contact us at hello@stellatide.com, on Facebook messenger, or through our contact form.
When do you post new jewelry?
We send out our new arrivals to our Stella Squad before anyone else. If you'd like to be the first to know when we receive new arrivals, you can sign up with your email address at the bottom of this page or on our subscribe page. 

Do you make custom pieces?
Yes! We'd love to make a special piece just for you. Please send us a message through our contact page and we can chat!