Stella & Tide Reviews

Based on 167 reviews
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Heart bar necklace.

This is a beautiful necklace and is simple and can be worn with anything.

Sacred heart necklace - love it!!

So cute, so dainty - just perfect!

So dainty and perfect!

The necklace is beautiful. I love that the medal is attached to the necklace so that it does not slide around. I received a handwritten note with my order along with instructions for care, which was great. I would definitely order from Stella & Tide again and will be sure to recommend to others!

Perfect

Love

Beautiful Piece

I adore my Custom Date Bar Necklace I ordered to honor the date of my first son's birth. The custom hand stamping makes it the perfect, simple every day piece of jewelry for a busy. I will definitely be spreading the word about this shop :)

New heart bar necklace

Couldn't be happier with my purchase. Feminine, beautiful piece of jewelry. I wear it everyday!

Purchased for Gift

Beautiful necklace, I really liked the size / thickness of the disc! I purchased as gift for a friend, and the turnaround on my order was fast. I’m planning to order some other pieces in the future!

Exactly what I wanted

It’s so cute and dainty! It seems to be pretty good quality too!

Build Your Own Sacred Heart Necklace

Beautiful necklace! Even prettier in person 😍

So Lovely!

The necklace is perfect -- simple beauty and understated elegance! I'll be wearing this all the time. :)

Beautiful

God bless you! These necklaces are lovely, well made and have alot of sparkle.The best part is your generosity to the faith... a winning combination!

Miraculous Medal Necklace

Subtle and beautiful!

Love the tiny, subtle Sacred Heart on this necklace! Classy and beautiful. The way the disc is attached causes it to flip sometimes (so the blank side faces out) and honestly I like it both ways - if the blank side is facing out, it's still a cute necklace, and it feels like it has a "secret message" from which I can draw strength.

Miraculous Medal Necklace

The necklace is delicate and beautiful! I will be wearing this lovely piece often

Awesome necklace

Love my Miraculous medal necklace. Great quality and so pretty!

love it!

I will absolutely be ordering more from Stella & Tide. I have been looking for Catholic jewelry for awhile and was not able to find anything that I liked until I came across this company.

Love love love!!!!

I have bought multiple Stella & Tide necklaces, and have loved everyone one of them, but the fiat necklace is definitely my favorite!! I love that it is simple and elegant and has a really beautiful meaning that I get to share with others when they notice it (and who wouldn't notice such a sweet, dainty, and elegant piece of jewelry?). Great for gifts for others, but also as a gift to yourself!

Outstanding Piece

This necklace is everything I expected and more!!! Absolutely beautiful and a glorious reminder everyday that the sun shines brighter with Jesus in your life.

Absolutely LOVE the bead choker! It’s even prettier in person!

Godmother gift

I got this necklace as a gift for my daughter’s godmother. She loves it!

Too pretty

I love this necklace. It’s in a shorter length than I usually like because I have a new baby, and long dangling things are not a good idea. Having a mom necklace that reminds me of our lady adds a little something special to my mornings.

nice necklace

It's really pretty and I love wearing it. I've found myself wearing it almost every day since it arrived.

Pretty everyday necklace

This is the perfect everyday necklace to quietly state your love for Jesus. Mixes perfectly with other necklaces and jewelry. Highly recommend!

Sweet little reminder....FIAT

I'm loving the Fiat necklace so much! It's so pretty and feminine and an excellent reminder to me to seek God's will daily.

FAQ

PRODUCTION/SHIPPING
What is your production time? 
All standard orders currently take 3-5 business days* to be handcrafted and/or processed before they ship. Any order that includes a custom piece will take 7-10 business days* to create before shipment. Orders placed after 3:00 PM CST will start production on the following business day.

Please allow up to 14 business days to receive Undoer of Knots Ring or Bead Ring. 

*Timing is subject to change depending on order volume.

How long does shipping take? 
United States
All orders come with free standard shipping via USPS First Class mail by default, which varies between 3-5 days. You can purchase expedited shipping via USPS Priority Mail (1-3 days) at checkout for $5.

Canada
All orders are shipped via USPS First Class mail which requires around 7-10 days for delivery to Canada. 

International
All order are shipped via USPS First Class mail which requires anywhere from 7-21 days for delivery to the rest of the world (varies per country).

How will I know when my order ships? 
You will receive an email including your tracking information when your order leaves our HQ.

Can I make a change to my order before it ships?  
All order changes need to be made within 1 hour, as we strive to process and start working on each order as we receive it.

Do you ship internationally?
We currently ship our pieces worldwide! Shipments to Canada are $8 flat rate and shipments to all other countries outside the U.S. are a $12 flat rate.

What happens if my package isn't delivered? 
We are not responsible for any "lost" or "stolen" packages. If you'd like to purchase insurance for your incoming package, please reach out through our contact form. Please contact USPS for any and all questions related to the status of your package. 

JEWELRY DETAILS/CARE TIPS
What materials do you use to make your jewelry? 
We use high-quality metals: 14k gold filled, 14k rose gold filled, and sterling silver only (except our cuff bracelets, which are gold plated over stainless steel). All supplies and materials used to create Stella & Tide products are sourced from the USA.

What is gold filled?  
Gold filled is a pressure-bonded layer of gold that has 100 times more gold than plated jewelry. It is durable, won't chip or flake, is tarnish resistant, and is a great alternative to solid gold jewelry, at a much more reasonable price. It looks beautiful, and has a finish that will last years if cared for properly!

How do I care for my jewelry?  
Store your jewelry in a dry, air-tight area such as a plastic sleeve or the box your jewelry arrived in. Use a micro abrasive polishing pad sparingly to remove any oxidation or tarnish marks. Gently rub across the surface until the shine has been restored. Occasionally remove skin oils by rinsing with warm water and buffing with a soft cloth. Take extra care around perspiration, salt, chlorine, perfume, lotions, and makeup as they can damage fine jewelry.  


CHAIN LENGTHS
What chain length do you recommend? 
Our go-to chain length suggestion is 16 inches! This length tends to fits most people very well. 

What layering lengths do you recommend? 
We suggest 1-2 inches between layers. Our most popular layering lengths are 13/14 inch or 16/18 inch combinations. If you need specific suggestions contact us—we’d love to help you out!


PAYMENT
What payment methods do you accept? 
Payments are accepted through PayPal, Amazon Pay, Apple Pay, or credit/debit card (see the site footer for a full list of accepted cards). 

Do I have to pay sales tax? 
Only Florida customers are charged sales tax.


REFUNDS/EXCHANGES
What is your return policy?  
We are absolutely confident in the quality of our products and want you to feel the same way. Non-custom pieces must be returned/exchanged within 14 days of receipt (based on USPS timestamp date received). Refunds can only be issued after the return package is received at S&T HQ. We are currently unable to accept returns on custom or personalized items (custom saint necklace, rings, custom date bar necklace, etc.) and earrings. Contact us right away (hello@stellatide.com) with any concerns!

Can I exchange my chain length? 
If you are unhappy with the length of an item, email us (hello@stellatide.com) and we will work with you to resolve the issue. We do accept length exchanges, however, you will be responsible for any shipping costs and may be subject to a $9-$12 re-working fee.

Does my order come with a warranty?  
Yes! All S&T pieces have a 30-day warranty for any chain or clasp defects. Email us right away if you're having issues with a broken chain or faulty clasp (hello@stellatide.com) so we can resolve the issue. If your jewelry breaks after the 30-day time frame, contact us and we will work with you on a replacement!

COLLABORATIONS/WHOLESALE
Want to collab or get details on wholesale? We love teaming up! If you want to collaborate, please visit our collaborations page. If you have a wholesale inquiry, please take a look at our wholesale page.

OTHER
How do I contact Customer Service?
You can contact us at hello@stellatide.com, on Facebook messenger, or through our contact form.
When do you post new jewelry?
We send out our new arrivals to our Stella Squad before anyone else. If you'd like to be the first to know when we receive new arrivals, you can sign up with your email address at the bottom of this page or on our subscribe page. 

Do you make custom pieces?
Yes! We'd love to make a special piece just for you. Please send us a message through our contact page and we can chat!