Stella & Tide Reviews

Based on 95 reviews
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Floral Cross & Saint Necklace

Little Flower Necklace

I really love it! It’s very dainty and the perfect length. I also LOVE that the chain is gold filled and not nickel. :)

Love it

Second purchase from here! I just love their work and options!

Beautiful necklace

I am very pleased with my necklace. It's everything I pictured it to be and more. Thank you for making it!

Floral Cross & Miraculous Medal Necklace

My daughter loved her necklace that I got her for Christmas. Necklace is very lovely and dainty! She hasn't had a chance to wear it very long since we just got it, but so far we've had no issues. Would definitely recommend it to others!

Beautiful

Beautiful dainty necklace that serves as a reminder of Our Lady and her grace! Even arrived with a personal handwritten note! Another reason to shop small :)

So cute!

Cute ring, personalized note inside

My Friend Loved It!

One of my friends is a FOCUS Missionary so when I saw this necklace, I knew it would be a perfect Christmas present. She was so in love with it when she opened it. It is so beautiful and the quality seems to be really good!

Everything I thought it would be!

I am in love with my Crucifix necklace. It is simple and beautiful. I like to have one Crucifix to wear everyday with all outfits and for all occasions and this is perfect for that! Can not wait to buy another necklace to layer with this one!

Sacred Heart Coin Neclace Review

I ordered this for my daughter and she says: “I LOVE this necklace!! So beautiful and dainty. I’ll definitely order from you again!”

Miraculous Medal Necklace

Christmas gift

It’s a gift for my daughter. She picked it out.

St. Lucy Necklace

I loved the necklace for my girlfriend since this is her confirmation saint and it means a lot to her. It was a wonderful Christmas present and I loved how you (Carrie) sent a handwritten note thanking me for the purchase. I don’t know how you do it but this is a wonderful business you have going on. God bless you and everyone.

Cora Choker is great!

Goes with everything!

Sacred heart necklace

The gold chain is so delicate and catches the light beautifully. The 16 inch chain is just the right length. The disc was a big bigger than expected but still gorgeous! I love this little Catholic shop!!

St. Thérèse of Lisieux Necklace

SO SIMPLE, BUT SHINES SO MUCH!

This necklace is perfect and sooo shiny!! I love the 16 inch size. perfect legnth if you want something longer. Can't wait to buy more from Stella & Tide. Thank you Carrie for all your energy and creativity going into making these. Know this is going to be well loved.

So cute

Absolutely love, and it goes perfectly with everything I wear.

gorgeous Marian symbol!

The Queen of Heaven necklace has become a piece that I wear on a daily basis, not only because it is gorgeous and dainty, but because of the beautiful symbol of our Mother. Thanks for making beautiful and affordable Catholic jewelry for the modern woman!

LOVE

Love this necklace! Very dainty and perfect with everything

Love!

The Saint necklace came just how I expected it to! It will be perfect for my sister! It is good quality and very dainty. I am so excited to see her wear it! I would definitely order one for myself in the future. Thank you for the best Christmas gift!!

Miraculous Medal Necklace

beautiful necklace!

This was a gift for my daughter. She gave me a list of three she liked, but the other two were sold out. She loves the necklace, she just wishes she could get one with a crucifix and an Our Lady of Guadalupe medal.

Miraculous Medal

So cute and dainty! I love it!

FAQ

PRODUCTION/SHIPPING
What is your production time? 
All standard orders currently take 3-5 business days* to be handcrafted and/or processed before they ship. Any order that includes a custom piece will take 7-10 business days* to create before shipment. Orders placed after 3:00 PM CST will start production on the following business day.

*Timing is subject to change depending on order volume.

How long does shipping take? 
All orders are shipped via USPS First Class mail by default, which varies between 3-5 days. You can purchase expedited shipping via USPS Priority Mail (1-3 days) at checkout for $5.

How will I know when my order ships? 
You will receive an email including your tracking information when your order leaves our HQ.

Can I make a change to my order before it ships?  
All order changes need to be made within 1 hour, as we strive to process and start working on each order as we receive it.

Do you ship internationally?
We currently ship to the U.S., Canada, Ireland, New Zealand, Singapore, Philippines, Malaysia, Australia, Mexico, and the U.K. If you don’t see your country listed here, please send us an email and we will add it!

What happens if my package isn't delivered? 
We are not responsible for any "lost" or "stolen" packages. If you'd like to purchase insurance for your incoming package, please reach out through our contact form. Please contact USPS for any and all questions related to the status of your package. 

Do you offer gift wrapping? 
Yes! Please leave us a note at checkout stating which items need to be packaged separately from your order. 

JEWELRY DETAILS/CARE TIPS
What materials do you use to make your jewelry? 
We use high-quality metals: 14k gold filled and 14k rose gold filled only (except our cuff bracelets, which are gold plated over stainless steel). All supplies and materials used to create Stella & Tide products are sourced from the USA.

What is gold filled?  
Gold filled is a pressure-bonded layer of gold that has 100 times more gold than plated jewelry. It is durable, won't chip or flake, is tarnish resistant, and is a great alternative to solid gold jewelry, at a much more reasonable price. It looks beautiful, and has a finish that will last years if cared for properly!

How do I care for my jewelry?  
Store your jewelry in a dry, air-tight area such as a plastic sleeve or the box your jewelry arrived in. Use a micro abrasive polishing pad sparingly to remove any oxidation or tarnish marks. Gently rub across the surface until the shine has been restored. Occasionally remove skin oils by rinsing with warm water and buffing with a soft cloth. Take extra care around perspiration, salt, chlorine, perfume, lotions, and makeup as they can damage fine jewelry.  


CHAIN LENGTHS
What chain length do you recommend? 
Our go-to chain length suggestion is 16 inches! This length tends to fits most people very well. 

What layering lengths do you recommend? 
We suggest 1-2 inches between layers. Our most popular layering lengths are 13/14 inch or 16/18 inch combinations. If you need specific suggestions contact us—we’d love to help you out!


PAYMENT
What payment methods do you accept? 
Payments are accepted through PayPal, Amazon Pay, Apple Pay, or credit/debit card (see the site footer for a full list of accepted cards). 

Do I have to pay sales tax? 
Only Alabama customers are charged sales tax.


REFUNDS/EXCHANGES
What is your return policy?  
We are absolutely confident in the quality of our products and want you to feel the same way. Non-custom pieces must be returned/exchanged within 14 days of receipt (based on USPS timestamp date received). Refunds can only be issued after the return package is received at S&T HQ. We are currently unable to accept returns on custom or personalized items (custom saint necklace, custom date bar necklace, etc.) and earrings. Contact us right away (hello@stellatide.com) with any concerns!

Can I exchange my chain length? 
If you are unhappy with the length of an item, email us (hello@stellatide.com) and we will work with you to resolve the issue. We do accept length exchanges, however, you will be responsible for any shipping costs and may be subject to a $9-$12 re-working fee.

Does my order come with a warranty?  
Yes! All S&T pieces have a 30-day warranty for any chain or clasp defects. Email us right away if you're having issues with a broken chain or faulty clasp (hello@stellatide.com) so we can resolve the issue. If your jewelry breaks after the 30-day time frame, contact us and we will work with you on a replacement!

COLLABORATIONS/WHOLESALE
Want to collab or get details on wholesale? We love teaming up! If you want to collaborate, please visit our collaborations page. If you have a wholesale inquiry, please take a look at our wholesale page.

OTHER
How do I contact Customer Service?
You can contact us at hello@stellatide.com, on Facebook messenger, or through our contact form.
When do you post new jewelry?
We send out our new arrivals to our Stella Squad before anyone else. If you'd like to be the first to know when we receive new arrivals, you can sign up with your email address at the bottom of this page or on our subscribe page. 

Do you make custom pieces?
Yes! We'd love to make a special piece just for you. Please send us a message through our contact page and we can chat!