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Stella & Tide Reviews

Based on 272 reviews
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In love with it!

I have been looking for a small, dainty Our Lady of Guadalupe necklace for such a long time and this is the absolute, perfect piece! I love it so much!! So grateful for Carrie and her beautiful business :)

The perfect, every day piece!

I had been looking at the Fiat necklace for a few months, and was very excited when it came back into stock. When it arrived, it sat higher around my neck than expected (I got the 18" chain), but I actually really love how it sits with most of my wardrobe. I've worn it nearly every day since I arrived. It's a subtle, but beautiful tribute to Our Lady. Definitely a new favorite!

A
Rosary Ring
A.D.C.
Love it

so cute and a great size! Very simple, I wear it all the time!

Favorite necklace

I have had my necklace for about a month now, and it is my most cherished piece. An excellent everyday necklace that brings luck and stays sturdy throughout softball games. One of my best purchases ever made! You won’t regret ordering this!

Miraculous Medal Necklace

Love it!!

I absolutely love my ring. It’s dainty and cute.

Dainty Beautiful Necklace

I love how delicate and beautiful it looks. Perfect for layering or on its own. I got the 14” and fits like a choker. Love bringing my faith with me!

My new favorite!

I wore this ring yesterday while waiting for fireworks. It was perfect to pray with and a constant reminder of God’s Friendship. Carrie did a great job with this ring - it’s perfect!

Amazing as always!

Carrie makes the most beautiful necklaces, and this one is no exception! I decided to purchase this necklace since it’s a beautiful way to remember the day I got engaged (it happened at the Shrine of Our Lady of Guadalupe!), and of course mama Mary! Thank you Stella & Tide!

Perfect!

I have been wearing this ring for five days and it fits perfectly! It is so pretty and still perfectly silver. I wore one for the past five years and when it finally snapped I figured it was time for an upgrade. Love this company!

Beautiful

I bought this for my daughter for her Confirmation and it was perfect! She loved it!

Perfect gift

My friend’s birthday is coming up, and she just completed the 33 Day Marian Consecration on the Feast of the Sacred Heart of Jesus. The miraculous medal alongside the sacred heart disk was THE PERFECT gift to give her a little early-she was able to wear it for the consecration. It’s a beautiful finish and quality. It is definitely dainty.

Custom Saint Necklace

Perfect size and style

I absolutely love my rosary ring! It’s the perfect size: not too big on my hands but big enough to still twirl around to pray with. The little wraparound crucifix is the perfect touch of reverence. I love that I can pray with my little ring and I get so many compliments on it!

Undoer of Knots Ring

Great ring very delicate I love it!

Awesome

I absolutely love sacred heart necklace.

Sweet and meaningful ring!

The ring is so dainty and beautiful but I love that I can wear a decade of the rosary at all times! I've already prayed with it so many times. Thanks!

A perfect necklace

I seriously love this miraculous medal! It's length and quality are perfect! I can't wait to wear it everyday!!

Thrilled

I ordered two of the bar necklaces and also the knot ring. I am so happy with my purchases. The quality is spot on and the ring size was perfect. I wear my pieces with much joy and will most certainly be a return customer!!

Beautiful!

I love the meaning behind this necklace, and it looks beautiful on. It’s great quality and I really like this disc style with the chain connecting on each side- other necklaces that have the disc as a pendant tend to flip over throughout the day, but that’s never an issue with this style! Also I got the 18” chain and the length is great for me.

Love!

I absolutely love my Sacred Heart necklace. It’s so dainty and cute! I can’t wait to order more pieces from Stella Tide!

Sacred Heart Disc Necklace

I ordered 5 Sacred Heart Disc Necklaces for myself and my four daughters and we all LOVE them!! Our home parish is Sacred Heart so I wanted something to remind them to stay close to the Sacred Heart of Jesus with the help of the Immaculate Heart of Mary. I recommend the 16" or the 14". The 12" fits like a choker on adult women but fits perfectly on my 9 yr old. Thank you for a beautiful piece of jewelry!

A Beautiful Ring

I just recently received the Undoer of Knots Ring and it is so beautiful and delicate. I am so happy that I decided to order it. I definitely recommend this store.

Carrie was extremely responsive, helpful and delivered a beautiful product very quickly!

I absolutely love the necklace! It layers beautifully with the choker I got earlier in the year

FAQ

PRODUCTION/SHIPPING
What is your production time? 
All standard orders currently take 3-5 business days* to be handcrafted and/or processed before they ship. 

Any order that includes a custom piece (rings and custom saint necklaces) will take 7-10 business days* to create before shipment. Orders placed after 3:00 PM CST will start production on the following business day.

Please allow up to 14 business days for the production of our Undoer of Knots Ring and Bead Ring. 

*Timing is subject to change depending on order volume.

How long does shipping take? 
United States
All orders come with free standard shipping via USPS First Class mail by default, which varies between 3-5 days. You can purchase expedited shipping via USPS Priority Mail (1-3 days) at checkout for $5.

Canada
All orders are shipped via USPS First Class mail which requires around 7-10 days for delivery to Canada. 

International
All order are shipped via USPS First Class mail which requires anywhere from 7-21 days for delivery to the rest of the world (varies per country).

How will I know when my order ships? 
You will receive an email including your tracking information when your order leaves our HQ.

Can I make a change to my order before it ships?  
All order changes need to be made within 1 hour, as we strive to process and start working on each order as we receive it.

Do you ship internationally?
We currently ship our pieces worldwide! Shipments to Canada are $8 flat rate and shipments to all other countries outside the U.S. are a $12 flat rate.

What happens if my package isn't delivered? 
We are not responsible for any "lost" or "stolen" packages. If you'd like to purchase insurance for your incoming package, please reach out through our contact form. Please contact USPS for any and all questions related to the status of your package. 

JEWELRY DETAILS/CARE TIPS
What materials do you use to make your jewelry? 
We use high-quality metals: 14k gold filled, 14k rose gold filled, and sterling silver only (except our cuff bracelets, which are gold plated over stainless steel). All supplies and materials used to create Stella & Tide products are sourced from the USA.

What is gold filled?  
Gold filled is a pressure-bonded layer of gold that has 100 times more gold than plated jewelry. It is durable, won't chip or flake, is tarnish resistant, and is a great alternative to solid gold jewelry, at a much more reasonable price. It looks beautiful, and has a finish that will last years if cared for properly!

How do I care for my jewelry?  
Store your jewelry in a dry, air-tight area such as a plastic sleeve or the box your jewelry arrived in. Use a micro abrasive polishing pad sparingly to remove any oxidation or tarnish marks. Gently rub across the surface until the shine has been restored. Occasionally remove skin oils by rinsing with warm water and buffing with a soft cloth. Take extra care around perspiration, salt, chlorine, perfume, lotions, and makeup as they can damage fine jewelry.  


CHAIN LENGTHS
What chain length do you recommend? 
Our go-to chain length suggestion is 16 or 18 inches! These lengths tend to fit most people very well. Here is a photo to help you decide which chain length to choose (my neck is 12” around). 

What layering lengths do you recommend? 
We suggest 1-2 inches between layers. Our most popular layering lengths are 14/15 inch or 16/18 inch combinations. If you need specific suggestions contact us—we’d love to help you out! Here is a photo to help you decide which chain length to choose (my neck is 12” around). 


PAYMENT
What payment methods do you accept? 
Payments are accepted through PayPal, Amazon Pay, Apple Pay, or credit/debit card (see the site footer for a full list of accepted cards). 

Do I have to pay sales tax? 
Only Florida customers are charged sales tax.


REFUNDS/EXCHANGES
What is your return policy?  
We are absolutely confident in the quality of our products and want you to feel the same way. Non-custom pieces must be returned/exchanged within 14 days of receipt (based on USPS timestamp date received). Refunds can only be issued after the return package is received at S&T HQ. We are currently unable to accept returns on custom or personalized items (custom saint necklace, rings, custom date bar necklace, etc.) and earrings. Contact us right away (hello@stellatide.com) with any concerns!

Can I exchange my chain length? 
If you are unhappy with the length of an item, email us (hello@stellatide.com) and we will work with you to resolve the issue. We do accept length exchanges, however, you will be responsible for any shipping costs and may be subject to a $9-$12 re-working fee.

Does my order come with a warranty?  
Yes! All S&T pieces have a 30-day warranty for any chain or clasp defects. Email us right away if you're having issues with a broken chain or faulty clasp (hello@stellatide.com) so we can resolve the issue. If your jewelry breaks after the 30-day time frame, contact us and we will work with you on a replacement!

COLLABORATIONS/WHOLESALE
Want to get details on wholesale? We love teaming up! If you have a wholesale inquiry, please take a look at our wholesale page.

OTHER
How do I contact Customer Service?
You can contact us at hello@stellatide.com, on Facebook messenger, or through our contact form.
When do you post new jewelry?
We send out our new arrivals to our Stella Squad before anyone else. If you'd like to be the first to know when we receive new arrivals, you can sign up with your email address at the bottom of this page or on our subscribe page. 

Do you make custom pieces?
Yes! We'd love to make a special piece just for you. Please send us a message through our contact page and we can chat!